Our Privacy Policy

Avidia Bank respects your privacy, and works hard to protect the privacy of all customer information. By explaining our "Privacy Policy" to you, we hope that you will better understand how we keep our customer information private and secure while using it to serve you better.

The Information We Collect About You

We collect non-public personal information about you from the following sources:

• Information we receive from you on applications or other forms;
• Information about your transactions with us, or others;
• Information we receive from a consumer reporting agency; and
• Information obtained online, including from "cookies" (small pieces of data stored by your Internet browser on your computer) or other technology that may be used to remember passwords for you, to track your website usage with us, and to provide you with customized content, among other things.

How We Handle Your Personal Information

We do not disclose any non-public personal information about our customers or former customers to anyone except as permitted by law.

We will not reveal customer information to any external organizations unless: a. requested to do so by you; b. the information is needed to process or complete a transaction initiated by you; and c. to protect against fraud and unauthorized transactions.

How We Safeguard Your Personal Information

We are careful to limit access to non-public personal information about you to those employees and service providers who provide products and services to you. This enables them to assist you in completing transactions, offer you additional financial services, and resolve any customer service issues that may arise.

We maintain physical, electronic and procedural safeguards that comply with federal standards designed to ensure the security, integrity and confidentiality of your non-public personal information. We educate our employees about safeguarding customer information and preventing its unauthorized access, disclosure, or use.

We strive to keep your customer and financial information accurate. If you believe that our records are incorrect or out-of-date, please notify us, as soon as possible, by contacting our customer service department. We will make any necessary corrections quickly.

What You Can Do

Privacy is a partnership. Because privacy matters we pledge to work together with you to protect and control the security of your non-public personal information. You can help us to maintain your privacy by taking such precautions as protecting your Account and PIN numbers and not disclosing confidential non-public personal information to unknown callers. If you become aware of any suspicious activity relating to your account, please contact us immediately.

We'll Keep You Informed

As required by federal law, we will notify you of our privacy policy annually. We reserve the right to modify this policy at any time, but rest assured that if we do change it, we will tell you promptly.

Thank you for giving us the opportunity to serve you. Your relationship and trust are very important to us at Avidia Bank.

Children's Privacy

This statement discloses the privacy practice of Avidia Bank directed at children under age 13. Avidia Bank will NOT:

• collect online contact information from a user under age 13 without prior verifiable parental consent, which includes an opportunity for the parent to prevent use of the information and participation in the activity.
• collect personally identifiable information from users under age 13 without prior verifiable parental consent.