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Lost/Stolen Card
Report Fraud

If your debit card has been lost or stolen please contact us by phone immediately at (800) 508-2265

If your credit card has been lost or stolen please contact us by phone immediately at (800) 221-5920

Both lines are available 24/7.

If you believe you might be the target of any kind of e-mail scam or any other kind of suspicious activity, we want to know about it. 

If you have received a suspicious or "phishing" e-mail, please forward it to phishing@avidiabank.com. Phishing e-mails are messages that trick users into disclosing private information about themselves or their finances. 

If you ever have any doubts about e-mails or other communications you receive, please call Customer Support immediately at (800) 508-2265

For complete information about keeping your financial information safe, please visit our Advisor’s Corner.

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Please note:

When contacting us via E-mail please note that information sent by E-mail is at risk of loss of confidentiality if the information is transmitted over the Internet. We do not recommend sending confidential information such as account numbers or social security numbers by E-mail.

Please do NOT use this form for urgent situations such as fraud, lost or stolen card, etc. Please call us at 800-508-2265.