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Credit Card Transition

Avidia Bank has partnered with TCM Bank, N.A. to provide credit card products and services. Effective June 28, 2024, we’ll be transitioning your credit card account to this new program and TCM Bank will become the servicer of your account. TCM Bank has been providing credit card services to customers within our communities for over 26 years, and we are excited about the benefits this partnership will bring.

You can continue using your current credit card for everyday purchases, and your account number will remain the same. In addition, please note the following:

  • • If you manage your credit card account through Avidia Bank’s online banking website or Mobile App, you can continue to do so. If you manage your account online directly via eZCardInfo.com please note that effective June 28, 2024, the website to access your online account will change from www.eZCardInfo.com to www.MyCardStatement.com. Your settings, including your User ID and password, pending and recurring payments, will remain the same.
  • Your monthly payment due date and payment address will remain the same.
  • If you have questions about your account, you can continue to call the number on the back of your card.

 

Avidia Bank and TCM Bank are committed to providing you excellent service and are working together to ensure that this transition is as seamless as possible. Please note that this change only affects the credit card program; all other products and services offered by Avidia Bank remain unchanged.

Got Questions?

Yes, effective June 28th, 2024, your account will be transitioned to TCM Bank, N.A. However, you can continue using your current Avidia Bank credit card as many aspects of your card will remain the same including your account number, payment address, and due date.  You’ll be receiving additional information in the upcoming weeks from TCM Bank about additional benefits that will be forthcoming.

Have a business credit card with us?

If you manage your credit card account through Avidia Bank’s online banking website, you can continue to do so. If you are an NEPGA cardholder and currently manage your account through nepga.avidiabank.com, you may continue to do so up until conversion. Beginning on June 28, 2024, you will access and manage your account at MyCardStatement.com