The state of Massachusetts has required that masks or cloth face coverings be worn in public spaces where it is not possible to maintain appropriate physical distancing (minimum of 6 feet from other people). This requirement applies to both customers and employees in situations where physical distancing is not possible. Cities and towns have also taken similar approaches, and the bank will follow State guidelines unless the city/town guidelines are stricter, in which case the stricter guidelines will be followed.
You may notice some Avidia employees wearing masks as needed and we are providing them with masks and other personal protective equipment. (PPE)
For the health and safety of our employees and customers, we encourage you to wear a face covering or mask when visiting the branch. We do understand that there are also medical exemptions and age exemptions for masks.
Please understand that we may need to ask you to briefly lower you mask for identification purposes. If so, we’ll ask you to remove it behind a plexiglass barrier we have installed. Keep in mind, you can still visit our drive ups and uses our online banking without having to wear a mask.